In this article, I share a practical technique I teach in my workshop for freelancers and agencies, called the client journey mapping. This method is useful not only for your branding efforts, but has all sorts of other benefits as well. It enables you to see your business with fresh eyes, patch holes in your client process, and create a delightful client experience. Read more...
Most books on branding are focused on corporations and startups, and require you to implement a bunch of different elements and tools. Then there are books that talk about personal branding. These seem better for the average consultant, but what if you have employees? Is there something else out there for a business like yours? I asked myself the same question, and when I didn’t find it, I decided to create it. Read more...
In case you still haven't seen one of my dozen announcements, I wrote and self-published a book called The Human Centered Brand, which is coming out on July 30th 2018. I've been working on this book for 18 months (just the book—I've been creating this body of work for much longer than that), so you can imagine it's a pretty big deal for me. Like, possibly the biggest deal since starting my own business. If you want to help me spread the word about this book, read this post. Read more...
Working on long-term goals is hard. Our brains are not exactly wired for it—we carry biases that undermine our efforts to become successful at whatever we’ve chosen to do. If we want to achieve something bigger than we’ve ever accomplished before, we need to support ourselves better because willpower alone is not enough. Here are the methods I’ve used to overcome my own unproductive patterns and self-publish my book. Read more...
Tired of hearing things like “Make my logo bigger” or “I don't like that blue color” from your clients? Here's what designers and project managers can do to encourage constructive and useful feedback that will make your designs better. This is a video recording and transcript of the talk I gave at the Project Management Zagreb Meetup on February 14, 2018. Read more...
Often people that do administrative, service or technical jobs think that creative careers are glorified hobbies, and make derogatory remarks about them. Dismissing the specialized skills creative people bring to the marketplace is harmful and unfair. In this article, we'll dissect this pervasive myth that people who love their work shouldn't charge for it. Read more...
Having multiple passions is wonderful—you never get bored, and the world looks full of options. What could you do with your career? Who could you be? So many possible answers to that question. It's exciting! But it's also challenging. Multi-passionate folks aren't held in high regard by anyone but ourselves, it appears. In this post, I'm sharing tips for overcoming challenges that multi-passionate people experience, based on my own 13+ years of work experience as a creative professional. Read more...
Too many creative projects never see the light of day because their creators fear that their idea is stupid. This is a tragedy. Creating anything is an emotionally vulnerable experience that makes us question everything. I’m not immune to this, and neither are artists whose work I follow. If you’re experiencing this problem as well, in this post I share my thoughts on overcoming this mental block so you can finish and publish your thing. Read more...
In my quest to improve my lettering skills, I do practice projects for fun. Some of these assignments are based on the book "The ABC of Custom Lettering" by Ivan Castro, which I thoroughly recommend. Check out my latest step by step lettering project: from calligraphy, to sketch, to vector and Photoshop artwork. Read more...
“Voting with your money” is a way of demonstrating your values though your purchases. Choosing to buy from family-owned, local, eco-friendly, ethical businesses instead of predatory corporations is a small, but important way of making a positive impact. As a business owner or an independent artist, you have another way of making an impact: choosing carefully who you sell or give your time to. Read more...