Blog posts on creative business & entrepreneurship

Do I need to register a trademark with my logo and business name?

Do I need to register a trademark with my logo and business name?

Selecting the perfect business name is a difficult process, and there’s nothing more demotivating than learning someone else has already registered your chosen name. Once you’ve found a name that is available and appropriate for your use, it’s a good idea to protect that name (and the logo graphic) so that your company is the only one that can use it. That’s what trademarks are for. Read more...

How & why to sell accountability?

How & why to sell accountability?

Sometimes what people really need is not your expertise or your superior knowledge—all they need is someone to hold the time and space for them to show up. If you’re struggling with what to offer to your clients at this time, think about what “accountability” might look like for them. Read more...

The Ramp and the Ladder – 2 methods for improving client experience

The Ramp and the Ladder – 2 methods for improving client experience

Our responsibility as business owners is to make purchasing easy for our dream clients. Of course we want our clients to be happy! On the other hand, you don’t want to make it too easy for people to hire you, because you want to make sure that only the right clients get through your sales process. Read how making things easier, or purposely more difficult on prospective clients—what I call the Ramp and the Ladder—can be used to improve your client process. Read more...

Rebranding 101: Why & how to update your existing brand

Rebranding 101: Why & how to update your existing brand

Whenever designers create a brand for an organization, we want it to be long-lasting. What’s the point of doing it if you’re going to scrap it in a year or two? The challenge here is that in order to create a long-lasting brand, the information designers and brand strategists are working with has to be accurate and future-proof. Unfortunately, new businesses often base the information they give designers on lots of assumptions, which may or may not prove to be correct in a couple of years time. Businesses grow and evolve, and a brand may get outdated even if you did everything “right” the first time. Read more...

How do I know what I’m buying? – Logo design & spec work

How do I know what I’m buying? – Logo design & spec work

I’m fully aware of the risks my clients take when working with me. I used to think I should be offering money-back guarantees, endless revisions, or doing exactly what they tell me to do to make sure they’re happy. Thankfully, I learned quite a bit over the years and I no longer think that. I do one revision within the scope of the project, and only offer a refund in case I cancel the project. I know where the real value of my work lies, and I want to share these thoughts with you today. Read more...

My journey of self-publishing a non-fiction book, part 1: Motivation, planning & writing

My journey of self-publishing a non-fiction book, part 1: Motivation, planning & writing

It wasn’t easy to create a book, and it took way longer than I thought it would. In this series of articles I’ll talk about the whole process, and why I made certain decisions along the way. It’s not intended as advice, but I hope it provides some insight in case you want to self-publish a book of your own. In the first part I cover: why write a book in the first place, how to decide on a topic, how to find the time to write, and the behind-the-scenes of my writing process. Read more...

Real friends pay full price

Real friends pay full price

If you own a business or do creative work for a living, it’s very likely that some (or a lot) of your clients are friends and family. That’s great, right? However, some of your friends and family might think they’re entitled to a discount just because they know you. My stance on this is that friends and family should pay the full price like everyone else, and in this post I explain why that is. Read more...

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