Learn how to sell your services and creations without selling out your soul, from someone who has been doing this for almost two decades.
I'm tired of seeing misleading claims that multi-level marketing companies are spreading about business, so I want to raise awareness of how damaging those myths are. Starting a small business from scratch is many times more likely to lead to profits than joining an MLM, and the small business ecosystem is way more supportive than any MLM team. Read more...
How can service based business owners convince clients to hire us, instead of someone else? One of the most persuasive ways is to claim an expertise in a narrow field. In this article I’ll explain what it takes to be an expert, and how to demonstrate your expertise to your clients. Read more...
Brand identity design is rarely just about creating the logo and brand style guide. Every brand design project I work on involves at least a few additional graphics. But which of those graphics do you need? Many business owners are stumped by this question because they may not even know what options exist. My hope is that this article helps you clarify your individual needs. Read more...
I help clients who want to be seen and valued as experts in their field to increase their visibility and impact. Unfortunately, many people don’t feel emotionally prepared to receive attention, so they keep putting off their marketing activities. In this article I offer tips and techniques you can use to shift your mindset and prepare yourself before you step into the spotlight. Read more...
In this experimental graphic essay, I explain why I stopped using Instagram and broke my dysfunctional relationship with the algorithm. Read more...
“Common sense” marketing advice for creators is to publish something every single day. I know many folks who show up daily or almost daily, and it works for them. It’s an excellent marketing technique if you can pull it off. I’m not doing it, and I don’t think it’s the right way for everyone. I want to talk about the positive side of not having to put on a show every day (or every week, or even every month) if you’re not the kind of person who can or wants to do that. Read more...
Whenever designers create a brand for an organization, we want it to be long-lasting. What’s the point of doing it if you’re going to scrap it in a year or two? The challenge here is that in order to create a long-lasting brand, the information designers and brand strategists are working with has to be accurate and future-proof. Unfortunately, new businesses often base the information they give designers on lots of assumptions, which may or may not prove to be correct in a couple of years time. Businesses grow and evolve, and a brand may get outdated even if you did everything “right” the first time. Read more...
Writing a book is one thing, but how do you make sure it sells? In the third part of my series on self-publishing, I explain how I started creating anticipation with my audience, set the book price, created the website, launched the ebook, released the paperback, and used live events to drive more interest. Read more...
Whether you’re a writer, lawyer, illustrator, designer, developer, dentist, psychotherapist, coach, marketing consultant, hair stylist, jewelry designer, painter, creative agency owner, musician, bookkeeper… the methods described in this book will help you express yourself naturally in your business and grow authentic relationships with your clients. Read more...
In case you still haven't seen one of my dozen announcements, I wrote and self-published a book called The Human Centered Brand, which is coming out on July 30th 2018. I've been working on this book for 18 months (just the book—I've been creating this body of work for much longer than that), so you can imagine it's a pretty big deal for me. Like, possibly the biggest deal since starting my own business. If you want to help me spread the word about this book, read this post. Read more...