Business tips for creative freelancers & consultants

What does it take for a creative person or a consultant to become a successful business owner? Here are the business lessons I’ve learned since I started freelancing.


My journey of self-publishing a non-fiction book, part 1: Motivation, planning and writing

My journey of self-publishing a non-fiction book, part 1: Motivation, planning & writing

It wasn’t easy to create a book, and it took way longer than I thought it would. In this series of articles I’ll talk about the whole process, and why I made certain decisions along the way. It’s not intended as advice, but I hope it provides some insight in case you want to self-publish a book of your own. In the first part I cover: why write a book in the first place, how to decide on a topic, how to find the time to write, and the behind-the-scenes of my writing process. Read more...

Real friends pay full price

Real friends pay full price

If you own a business or do creative work for a living, it’s very likely that some (or a lot) of your clients are friends and family. That’s great, right? However, some of your friends and family might think they’re entitled to a discount just because they know you. My stance on this is that friends and family should pay the full price like everyone else, and in this post I explain why that is. Read more...

Dream Clients - Myth or Reality

Dream Clients: Myth or Reality?

Dream clients are actual human beings who have bought your services, and you freakin’ love working with them. Graduating from so-so clients to dream clients takes time, but once you get there, you experience a level of ease and joy in your business that nothing else can replace. Read more...

The The Human Centered Brand book

“The Human Centered Brand” book is out!

Whether you’re a writer, lawyer, illustrator, designer, developer, dentist, psychotherapist, coach, marketing consultant, hair stylist, jewelry designer, painter, creative agency owner, musician, bookkeeper… the methods described in this book will help you express yourself naturally in your business and grow authentic relationships with your clients. Read more...

Improve your business and brand with a client journey map

Improve your business & brand with a client journey map

In this article, I share a practical technique I teach in my workshop for freelancers and agencies, called the client journey mapping. This method is useful not only for your branding efforts, but has all sorts of other benefits as well. It enables you to see your business with fresh eyes, patch holes in your client process, and create a delightful client experience. Read more...

If you love your work, charge more.

If you love your work, charge more.

Often people that do administrative, service or technical jobs think that creative careers are glorified hobbies, and make derogatory remarks about them. Dismissing the specialized skills creative people bring to the marketplace is harmful and unfair. In this article, we'll dissect this pervasive myth that people who love their work shouldn't charge for it. Read more...

Business tips for people who have too many passions

Business tips for people who have “too many passions”

Having multiple passions is wonderful—you never get bored, and the world looks full of options. What could you do with your career? Who could you be? So many possible answers to that question. It's exciting! But it's also challenging. Multi-passionate folks aren't held in high regard by anyone but ourselves, it appears. In this post, I'm sharing tips for overcoming challenges that multi-passionate people experience, based on my own 13+ years of work experience as a creative professional. Read more...

The Ethical Impact of Your Creative Business

The Ethical Impact of Your Creative Business

“Voting with your money” is a way of demonstrating your values though your purchases. Choosing to buy from family-owned, local, eco-friendly, ethical businesses instead of predatory corporations is a small, but important way of making a positive impact. As a business owner or an independent artist, you have another way of making an impact: choosing carefully who you sell or give your time to. Read more...

How designers and clients benefit from long-term relationships

How designers and clients benefit from long-term relationships

There are businesses who seem to burn through creative talent faster than their dirty socks. And then there are business owners who stick with their creative service providers for years, recommending them to anyone who will listen. The latter one is just beautiful when it happens. You can’t force it, but you can do your best to encourage it—whether you’re a client or a freelancer. Read more...

6 branding myths that may be holding back your business

6 branding myths that may be holding back your business

Small business owners who look up to big corporations to show them how branding is done are left believing in a myriad of misconceptions, and some downright lies. Here are the myths that may be holding you back from designing a human-centered brand that creates a lasting impact. Read more...

Why I don’t teach business owners how to design their own logos

Why I don’t teach business owners how to design their own logos

Let’s not beat around the bush: my design services are not cheap. I wouldn’t call them “expensive”, but for the majority of people who might benefit from them, they’re currently out of reach. I don’t have a problem with that, as there are different designers that offer logos at different price points, so hopefully everyone can find one that’s ideal for them. But there's a huge gap between people who read my articles and enjoy my free resources, and the few people who can actually invest in my services. If I want to assist those who cannot yet afford my help in a deeper way than blog posts or free classes can achieve, I need a more affordable range of products. Read more...

It’s all about who you know

It’s all about who you know

In some countries where corruption abounds, using personal connections to build career opportunities is seen as unethical, because it's so often abused. However, connections are not only a perfectly valid tool, they're “the way of the world”. Here's a few stories on the role of personal connections in my career, and some tips to ethically use them to your advantage. Read more...

Hyperfocused vs. holistic brand

Hyperfocused vs. holistic brand: which one is better for you?

When it comes to the very highest level of branding and marketing approaches, currently I see two currents: “Be focused” or “Be all of who you are”. Which one should you adopt? It’s not a decision anyone else can make for you. What I can do is give you pros and cons for both to help you make the right choice—so let's do that. Read more...

How to avoid getting ripped off by a logo designer

How to avoid getting ripped off by a logo designer

Unethical freelancers are the worst, and it stings even more when those rotten apples are my own colleagues. I want to make their job of cheating you harder, and your job of finding great freelancers online easier. Here’s what you can do to protect yourself from being taken advantage of. Read more...

8 painful lessons from my most horrible client experience

8 painful lessons from my horrible client from Hell experience

Last year, I’ve had the most awful “client from Hell” experience in my 12 years as a professional designer. While the experience itself was horrible, the things that came out of it made my business so much better. Here are the lessons that inspired my transformation toward the next level of professionalism. Read more...

Stop chasing clients - 4 effective alternatives to cold pitching

Stop chasing clients: 4 effective alternatives to cold pitching

If you've found yourself in a situation without clients and many bills to pay, you might get tempted to start pitching your services to people who haven't heard about you yet. Pitching is not fun, it puts you in an inferior position, and the effectiveness can be hit or miss. Here's what I recommend instead. Read more...

Why basing your brand strategy on your ideal client is wrong

Why basing your brand strategy on your “ideal client” is wrong

Ideal clients: those mythical creatures all brand strategists talk about. Who are they? How do you find them? How do you charm them so they become your real, not just ideal clients? Maybe those aren't the first questions you should be asking yourself. In fact, by starting your branding strategy with your ideal clients, you might run into some traps. Read more...

The 5 Types Of Bad Clients and How To Repel Them

The 5 Types Of Bad Clients & How To Repel Them

Service businesses can’t afford to work with the wrong kinds of clients. We spend so much time immersed in the projects and client communication, and constantly taking on people who are a poor fit will destroy your business. Here are practical ways to use your marketing to repel the wrong clients from your business. Read more...