Last year I’ve updated my blog every single week without fail, despite all the client deadlines, long workdays, launches, teaching, traveling and conferences, vacations, burnout... It was quite an eventful year, and my blog kept on ticking like clockwork. Want to know how? Read more...
If you’re anything like me, you’re probably curious about what other creatives use to do their work and run their business. In this post I lay all the high-tech & low-tech tools and software that I use to run my creative graphic design business. Read more...
Unethical freelancers are the worst, and it stings even more when those rotten apples are my own colleagues. I want to make their job of cheating you harder, and your job of finding great freelancers online easier. Here’s what you can do to protect yourself from being taken advantage of. Read more...
Last year, I’ve had the most awful “client from Hell” experience in my 12 years as a professional designer. While the experience itself was horrible, the things that came out of it made my business so much better. Here are the lessons that inspired my transformation toward the next level of professionalism. Read more...
If you've found yourself in a situation without clients and many bills to pay, you might get tempted to start pitching your services to people who haven't heard about you yet. Pitching is not fun, it puts you in an inferior position, and the effectiveness can be hit or miss. Here's what I recommend instead. Read more...
Ideal clients: those mythical creatures all brand strategists talk about. Who are they? How do you find them? How do you charm them so they become your real, not just ideal clients? Maybe those aren't the first questions you should be asking yourself. In fact, by starting your branding strategy with your ideal clients, you might run into some traps. Read more...
Service businesses can’t afford to work with the wrong kinds of clients. We spend so much time immersed in the projects and client communication, and constantly taking on people who are a poor fit will destroy your business. Here are practical ways to use your marketing to repel the wrong clients from your business. Read more...
Wide-eyed, rookie business owners tend to think that everyone in the world who has any use for their products or services is their potential client. And that’s precisely where they go wrong. Having a brand that targets everyone is like not having a brand at all. Read more...
I write a lot about branding on this blog, but I don’t blame you at all if you’re getting sick and tired of hearing this word all the time. Let’s try something different today instead. Let’s drop all pretense of there being any system or formula that you need to know or follow in order to succeed in business. Let’s deconstruct “branding”. Read more...
Your unique value proposition is a statement of how your business solves the customer’s problem in a unique way – what differentiates your business from thousands of others in the world who are attempting to do the same. Finding it may be one of the most challenging aspects of branding and marketing. In this post, I offer tips on how to do that. Read more...
If you had to figure out your brand strategy right now would you be able to do it? Would you know which steps to follow to get to a coherent brand that is easy to maintain for you, and attractive to your ideal clients? If your answer is “No”, or “Maybe”, or “Uhhh, I’m not sure...” that’s OK, because today we’ll get that confusion out of the way. Read more...
We can probably all agree on one thing: 2016 sucked. Hard. A whole bunch of terrible things happened around the world (of which celebrity deaths are the least problematic). Let's send it away with a “Whooosh!” and hope that better things are around the corner. To celebrate the pleasant things I've experienced in 2016, here's a little list of books, music, movies, places, art supplies, articles and videos that made my year more delightful. Read more...
Many people don’t use their logos to their full potential. Then there are others who commission a logo expecting that it will somehow magically fix their business and increase their sales. We have to talk about what logos can realistically achieve for your business, and what they can’t. Read more...
Design is easy to see, and this makes it an easy target to shoot down by anyone and everyone. Bad design process leads to many problems, such as matters of personal taste determining the outcome of the project, and endless revisions that postpone the website launch date. In this talk you'll learn the two biggest mistakes designers and other freelancers make in their process, and how to fix them so your design concepts get accepted faster. Read more...
If you're having trouble finding branding advice that's perfect for you in the forest of information that's available out there, I've created a free tool that will help you get tailored advice based on where you're currently at. Take this fun quiz and learn how to grow your brand into the next stage! Read more...
Every now and then a business owner inquires about my availability, and I have to turn down their project because they want me to start working on it immediately, which just isn't possible. Many business owners are very bad at planning, which is why they only think of looking for help at the very last minute. If you’re a business owner, it would be wise for you to be actively looking for potential people to hire all the time. Here’s why. Read more...
Sometimes I get the feeling that people put me on a pedestal I don’t deserve to be on. I fear that if they knew of all my past and ongoing mistakes, they would change their mind about me, and wouldn’t want to be my friends or work with me ever again. But I’ve spent the past year teaching and mentoring intensely in different ways, and I’ve learned that what I’m most interested in is teaching by example. If I want others to feel safe about admitting to their mistakes, I need to do the same. So that’s what I’m doing right now. Read more...
Most people when they hear the words “premium brand” imagine a luxury brand: Cartier, Tiffany, designer clothes, vintage champagne, 95% fair trade cocoa chocolate with edible 24-karat gold flakes. You may be feeling this way about the word “premium”, too. But in truth, you may already be using premium products and services yourself, without even knowing it. Read more...
Every now and then a friend will forward me a post about a design or an illustration contest. I never apply. I never forward it to my colleagues, either. Not even when it’s my friends who organize the contest. I just won’t do it because I oppose the idea of contests in principle. Here’s why. Read more...
While the answer to this question may seem obvious to me and other designers, business owners aren't always clear on that. I divide the evolution of every small business into two distinct stages, and here are my recommendations for each one. Read more...
I can become your design fairy godmother and transform your brand from a frog into a prince.